![]() ![]() Then open your Word, click Reference and your Mendeley cite-O-matic functionalities should be able to work with no errorMy environment is Windows 8.1 64 bitYour ideas up there were very useful for me to be able to get to this point of solving the error i was encountering. This is how i went about it to resolve iton the runtime error dialogue box i clicked “End” and i closed WordIn Mendeley i uninstalled the word plugin from Tools menu.On my windows explorer i navigated to C:Program Files (x86)Mendeley DesktopwordPlugincopied the file.Mendeley-1.14.dotmAnd pasted it on.C:UsersUSERPROFILEAppDataRoamingMicrosoftAddInsNote that if you are not on administrative profile, Windows may prompt you for Admin right profile to paste the file.once done, close the explore window, go Mendeley window, tool and instal Word plugin. If you have any better advice or have any confusion about the methods, leave a comment below and we’ll reply to you as soon.I tried your method above, but i got a ActiveX runtime error 429, when i clicked on the Reference tab in Word 2010. In conclusion, this post has listed three methods for you to deal with the “SSL handshake failed” error. Related post: SSH VS SSL: Differences and Similarities Between Them Final Words and it is recommended not to check the boxes next to Use SSL2.0 and SSL 3.0. ![]() Step 2: Go to the Advanced tab, then check the box next to Use TLS 1.2. Step 1: Type Internet Options in the Search bar and then click the best match one to open Internet Properties. Therefore, you can configure your browser for the latest SSL/TLS protocol support. This will inevitably cause the SSL handshake to fail. For example, if the server only supports TLS 1.2 and the browser is only configured for TLS 1.0 or TLS 1.1, there is no mutual support protocol. You can also try to disable all plug-ins and reset your browser to default settings.Īnother potential problem related to the browser is a protocol mismatch. This can at least help narrow the scope of the problem. The quickest way to determine if there is a problem with a particular browser is to try switching to another browser. The “SSL handshake failed” error may be triggered by browser misconfiguration. Method 3: Configure Your Browser for the Latest SSL/TLS Protocol Support If it has been more than a year since you installed the SSL certificate on your website, it may be time to republish it. If the SSL certificate is revoked or expired, the browser will detect the certificate and fail to complete the SSL handshake. SSL certificate is valid for six months to two years, and the expiration date is placed on the SSL certificate. Related post: Fix Windows 10 Clock Disappeared from Taskbar - 6 Ways Method 2: Check If Your SSL Certificate Is Valid Step 3: Restart your computer and check if the problem is solved. Then click Sync now to sync the date and time with the Microsoft servers. Step 3: Turn on Set time automatically and Set time zone automatically. Step 2: If the date and time are not correct, type date in the Search box and then click Date & time settings. Step 1: Check if the time and date are correct at the bottom left corner of the screen. Hence, you can check if your system date and time are set correctly. This is because it may interrupt the SSL handshake. You could meet the “SSL handshake failed” error when your system is using the wrong date and time. Method 1: Update Your System Date and Time Then how to fix SSL handshake failed? Here are some methods for you. The client or server cannot communicate with the SNI server.The certificate has expired or is no longer valid.The certificate chain is invalid or incomplete.The hostname in the URL does not match the hostname on the certificate.The server does not support the requested cipher suite.The server does not support the requested SSL/TLS protocol. ![]() What is SSL handshake failed? It is an error message that means the browser’s connection to the webserver is not secure, then why does this error appear? Here are some possible causes listed below: Compare price, features, and reviews of the software. It helps researchers organise and collaborate on their research. Mendeley is a free citation management and social network for academics. Method 3: Configure Your Browser for the Latest SSL/TLS Protocol Support But before you get started, it’s important to know what exactly Mendeley is.Method 2: Check If Your SSL Certificate Is Valid.Method 1: Update Your System Date and Time.SSL handshake is used to build a secure connection, but sometimes you may meet the “SSL handshake failed” error, then what is SSL handshake failed and why does this error appear? If you want to know the answers, then read this post from MiniTool carefully and you can also know how to fix this error. ![]()
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